JASON A. DOUR

 

OBJECTIVE

A lasting position in information systems in a friendly work environment where hard work brings financial rewards and employment security, as well as the opportunity to expand and hone my skills.

SKILLS & INTERESTS

EXPERIENCE

9/2006 — Present

GE Consumer & Industrial; Louisville, KY

UNIX Systems Administrator

Serving as an administrator on the Midrange Service Support Team. Midrange environment consisting of over one thousand servers in multiple data-centers around the globe — a mixture of HP/UX, Solaris, and Linux. Storage environment: EMC and HP arrays, EMC NAS, Storagetek and HP tape libraries, McData fabrics, ECC and Connectrix. Planned and executed SAN refresh including new arrays, structured fiber infrastructure, new fabrics, administrative tool upgrades, firmware updates, and design upgrades to the existing storage infrastructure. Developed, implemented, and documented both replication-based and tape-based Sarbanes-Oxley compliant disaster recovery processes for critical services in multiple data centers. Co-developed, implemented, and documented new standards for clusters on Solaris using Veritas Cluster Services. Developed standards and templates for submission of data center facilities requests. Administered deployment of new Midrange hardware in local data centers. Performed daily work as part of the Midrange Operations Team for UNIX, Linux, and SAN needs, including on-call duty.

4/2005 — 9/2006

Compucom Systems; Louisville, KY

UNIX Systems Administrator

Served as an administrator on a staff-augmentation contract for the Midrange Service Support Team of GE Consumer & Industrial. See description of tenure with GE Consumer & Industrial for details.

9/2004 — 4/2005

Manpower Professional; Louisville, KY

UNIX Systems Administrator

Served as an administrator on a staff-augmentation contract for the Midrange Service Support Team of GE Consumer & Industrial. See description of tenure with GE Consumer & Industrial for details.

9/2001 — 6/2004

Mercer Human Resource Consulting; Louisville, KY

Senior UNIX Systems Administrator; Americas Global Technology Operations Center

Served on UNIX Administration Team, managing hardware and software on more than sixty HP/UX, Solaris, and Linux machines with a global internal and external user base. Administered global DNS servers. Served on VMWare project team, co-designing ESX and VirtualCenter infrastructure and deployment. Co-developed and implemented VirtualCenter training for administrators. Served as lead technical member of DNS Engineering Team, designing technical and logical infrastructure of new services. Defined, tested, implemented, and deployed cross-platform SSH standards for all global UNIX machines. Designed, coded, tested, and implemented a SAN backup solution for mission-critical financial databases. Defined global standard for secure console servers for remote access to UNIX consoles, and deployed to locations in the United States, United Kingdom, and Australia. Re-designed legacy urgent-messaging system, reducing delivery times and lost-in-delivery rates.

5/2001 — 9/2001

Lightyear Communications; Louisville, KY

UNIX Systems Administrator; Information Systems

Administered hardware and software of seven HP/UX and Linux production and development customer billing machines. Initiated security review of all systems. Drafted new systems security and administration guidelines. Initiated deployment of Secure Shell and other third-party tools for a more secure and manageable environment. Began cleanup of all systems to repair problematic user and administrative practices. Patched open-source code to meet new guidelines for security and logging.

5/2000 — 5/2001

FKI Logistex — Integration Division; Louisville, KY

Systems/Network Administrator; Information Systems

Designed, ordered, and installed new information systems, data and telecommunications, and security systems infrastructure for relocation of division's primary office. Implemented new physical and network security policies, including controlled building access, PPTP VPN, and firewall access between corporate services, traveling staff, support vendors, and the Internet. Provided 24x365 information systems, data and telecomm, and security systems management and support. Division consisted of five offices in three cities, 400+ employees, numerous traveling staff, and over a dozen servers.

9/1998 — 5/2000

Vencor, Inc; Louisville, KY

Installation Support Analyst; IS Platform Installations

Designed and coded conversion routines for data migration from SGML to HTML/PDF for a large-scale legacy-system replacement rollout. Designed and coded in Access/VB automated data conversion for a major Y2K clinical management systems implementation, merging four existing data sets to build new data. Designed reports for quality assurance and general maintenance of the new data. Prepared for installation proprietary clinical management systems. Performed ad hoc coding for group needs.

9/1996 — 2/2002

PJ Harvey Online — www.pjh.org

Founder & Executive Producer

Founded PJH.ORG in 1996, the largest online resource regarding British musician Polly Jean Harvey. Made PJH.ORG a premier resource on the Internet, with recognition from RollingStone.com, NME.com, and other publications. Managed all aspects of site and supervised volunteers in three time zones in two countries. In 1998, aligned with artist's management to become their official Internet site.

4/1996 — 9/1998

University of Louisville; Louisville, KY

Programmer Analyst II; Radiation Oncology

Managed the selection and implementation of computer hardware and software for a major clinical management system switchover. Implemented staged updates to an aging LAN, creating two workgroup networks joined by a firewall. Enhanced security policies and practices as well as user security training. Improved the integration of UNIX and NT services, facilitating better research and clinical practices.

2/1996 — 4/1996

Private Consulting; Louisville, KY

9/1993 — 2/1996

University of Louisville; Louisville, KY

Programmer III; IT — Database Administration

Designed and implemented a secure web solution for students to access their university transcripts.

Asst. Systems Programmer; IT — Data Center Services

Brought initial university web services online. Enhanced web services by upgrading and modifying server software to meet customer needs. Worked with The Apache Software Foundation to make those changes public. Personal code, suEXEC, is now standard functionality in Apache Web Server releases.

Consultant Supervisor; IT — Resource Centers

Supervised student consultants. Managed lab Novell servers. Supported lab hardware and software. Enhanced Macintosh systems maintenance by establishing procedures similar to those of the lab PCs. Migrated a system of centrally managed mailing lists from VMS to UNIX, allowing consultants and supervisors in three locations to communicate more effectively. Improved lab signs and documentation.

8/1993 — 10/1995

WLCV 570 AM — University of Louisville; Louisville, KY

Program Director & Disc Jockey

Interviewed, hired, and supervised disc jockeys. Maintained relations on a variety of automated radio shows used to fill off-air hours. Listened to air tapes to assist disc jockeys with their on-air persona. Increased student interest in station with a variety of new automated and live shows.

12/1992 — 9/1993

University Club — University of Louisville; Louisville, KY

ICS Incorporated — Louisville, KY

Gateway Interior Distributors — Louisville, KY

12/1990 — 3/1993

Computer Lab Consultant; Saint Xavier High School; Louisville, KY

8/1989 — 1/1992

Clerk; Business Computers & Software

EDUCATION

8/1991 — 5/1998 UNIVERSITY OF LOUISVILLE; LOUISVILLE, KY; BA in English; GPA 3.9/3.5

8/1989 — 5/1991 BELLARMINE COLLEGE; LOUISVILLE, KY; College preparatory work; GPA 4.0

8/1987 — 5/1991 SAINT XAVIER HIGH SCHOOL; LOUISVILLE, KY; GPA 4.0

REFERENCES — AVAILABLE UPON REQUEST